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Retail

Retail Case Study 2

Back Office Support for a Fast-Moving Consumer Goods (FMCG) Firm

  • Background

    A multinational FMCG firm producing a wide range of consumer products was experiencing inefficiencies in its back-office operations. Tasks such as order processing, inventory management, and invoicing were manually intensive, leading to delays, errors, and increased operational costs. The firm needed to streamline its back-office processes to improve efficiency and reduce costs.

  • Objective

    To automate and optimize back-office operations, improving order processing accuracy, reducing invoice errors, and enhancing inventory management efficiency.

  • Solution

    Corpshore Solutions provided a tailored back-office support solution that automated key processes such as order processing, invoicing, and inventory tracking. Robotic Process Automation (RPA) was introduced to handle repetitive tasks, reducing manual errors and processing times. Real-time analytics were used to monitor stock levels and optimize inventory management.

Key Features

  • Automation of order processing and invoicing using RPA
  • Real-time inventory management with predictive analytics
  • Integrated reporting for supply chain optimization
  • Error reduction through automated data validation

KPIs & Metrics:

  • Order Processing Time: Reduced order processing time by 40%
  • Invoice Accuracy: Improved invoice accuracy by 35%, reducing manual errors
  • Inventory Management Efficiency: Enhanced inventory accuracy by 20% through real-time tracking
  • Operational Cost Savings: Decreased back-office operational costs by 25%

Outcome

The FMCG firm achieved significant improvements in operational efficiency, with a 40% reduction in order processing times and 35% fewer invoice errors. Corpshore Solutions’ back-office automation also led to a 25% reduction in operational costs, allowing the firm to focus more on its core business while ensuring smooth and error-free processes.

Get a free quote now!

Save up to 75% on operations & payroll costs today. Leverage Corpshore’s world-class in-house & remote staff, and accelerate growth and tangible results via outsourcing.

What to expect with a free quote request? 

  • Response within a few minutes to a maximum of 6 hours
  • Cost efficient pricing option(s) with an immediate call to action
  • Optional invitation to proceed with a 5 minute to 1-hour thorough discovery call based on your business needs
  • Fully outlined action plan with results guaranteed!

Talk to our outsourcing experts for free

Engage with our outsourcing specialists now. Book a call today Let’s discuss the following – and more:
  • Why you should outsource with Corpshore
  • Reasons why you should outsource to Corpshore’s nearshore, onshore & offshore destinations.
  • Why outsourcing is best for your business
  • Value and price: The critical difference
  • Building efficient and proactive nearshore, onshore, offshore & remote teams
  • Leveraging outsourcing with Corpshore to boost your competitive advantage and increase your market share

Get a free quote now!

Save up to 75% on operations & payroll costs today. Leverage Corpshore’s world-class in-house & remote staff, and accelerate growth and tangible results via outsourcing.

What to expect with a free quote request? 

  • Response within a few minutes to a maximum of 6 hours
  • Cost efficient pricing option(s) with an immediate call to action
  • Optional invitation to proceed with a 5 minute to 1-hour thorough discovery call based on your business needs
  • Fully outlined action plan with results guaranteed!