Top BPO & IT Outsourcing Company for US Businesses
Multilingual teams, nearshore and offshore delivery, and AI-powered
operations — all managed from Corpshore’s North American headquarters.
US companies partner with Corpshore Solutions to reduce operational costs by up to 75% while maintaining the service quality their customers expect. With offices in New York and Toronto and delivery operations across 20+ countries, we bring North American accountability to every outsourced engagement — from 1-person virtual assistants to 300-seat enterprise contact centres.
Independently Listed by Outsource Accelerator — United States | The World’s #1 Outsourcing Marketplace
Also ranked #1 for BPO companies in New York — see our New York page
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Establish Your US Presence
North American Operations Without the Overhead
The United States remains the world’s largest and most competitive business market — and having a credible operational presence there is often non-negotiable for companies serious about scaling globally. But building in- house US operations from scratch is prohibitively expensive: US labour costs, benefits, office space, HR compliance, and employment law create a complex and costly environment even for well-funded companies.Corpshore Solutions gives international businesses a smarter entry point: a professional US-market operations team, managed by North American professionals, without the cost and complexity of direct US employment.
Corpshore’s New York corporate office provides direct US market management and client oversight for
international companies entering the American market. Our delivery teams — operating across our Philippines,
Latin America, and Pakistan hubs — are trained to serve US customers with cultural fluency and native-level
English. Whether you need a US English-speaking customer service team, a technical support operation aligned
to US Eastern or Pacific time zones, or a bilingual English-Spanish team for the US Hispanic market, Corpshore
designs and manages the full operation.
From fintech and e-commerce to SaaS and healthcare, Corpshore has built US-market operations for clients
ranging from funded startups to publicly traded enterprises. Our HIPAA compliance capability, CCPA data
handling protocols, and North American management oversight give international companies the compliance
assurance they need to operate confidently in the US market. Get in touch with our New York team today to
discuss your US market entry strategy.
US Businesses
Cut Operational Costs Without Cutting Corners
Running a US-based operation means managing some of the highest labour costs in the world. A single customer service representative in the US costs $45,000-$65,000 per year in salary alone, before benefits, payroll taxes, office space, and management overhead. For growing companies, this cost structure limits how fast you can scale. Corpshore Solutions gives US businesses a competitive edge: professionally managed outsourced teams that perform like in-house staff at 40-75% of the domestic cost, freeing capital to reinvest in your core product, marketing, and growth.
What separates Corpshore from other outsourcing providers is North American accountability. Your account is managed by our US and Canadian teams — people who understand your market, your compliance requirements, and your customers’ expectations. Your delivery is backed by our global operations in the Philippines, Colombia, Pakistan, and beyond. This model means you get the cost efficiency of offshore delivery with the oversight, communication, and responsiveness of a North American partner. Clients include companies across financial services, healthcare, e-commerce, and technology — ranging from Series A startups to Fortune 500 enterprises.
Our Services for US Businesses
Corpshore delivers inbound and outbound BPO services for US enterprises, including English-Spanish bilingual customer service, technical support, telesales, and back-office operations. Our US-market teams are trained on American culture, terminology, and customer service expectations. HIPAA compliant for healthcare clients. CCPA-aware for California operations. Available 24/7 across all US time zones.
Access world-class software development, cloud infrastructure, cybersecurity, and managed IT services without the cost and scarcity of US domestic tech hiring. Corpshore’s IT outsourcing teams reduce your technology delivery costs by 35-55% compared to equivalent US-market hiring, while accessing a global talent pool of engineers, architects, and cybersecurity specialists. Full project management from our North American offices.
From AI strategy and enterprise deployment to data annotation, RLHF, and LLM training
data services, Corpshore’s AI delivery practice helps US companies integrate artificial
intelligence into their operations at scale. Our data annotation and AI training services
serve the same buyer profiles as Scale AI and Appen — at competitive pricing with
North American management oversight. HIPAA-compliant data handling for sensitive datasets.
Industries We Serve Across the United States
Financial Services
Banking support, fraud prevention, compliance ops & fintech customer service
Government & Non-Profit
Administrative support, citizen services & back-office operations
E-Commerce & Retail
Order management, customer care, returns processing & marketplace support
Real Estate
Lead management, appointment scheduling & property management support
Healthcare & MedTech
HIPAA-compliant patient support, claims processing & healthcare back-office
Technology & SaaS
Software development, IT support, AI integration & technical customer success
Legal Services
Document management, legal research support & client communications
Media & Publishing
Content moderation, customer support & digital operations
Benefits
Multilingual Support for the US Market
The United States is the world’s most linguistically diverse major economy. Serving American customers means serving customers who speak dozens of languages. Corpshore provides 35+ language capabilities, with particular strength in the languages most critical to US market operations
English (American)
Primary language for all US operations
French
Louisiana market + Canadian cross-border business
Spanish
40M+ native Spanish speakers in the US — full bilingual capability
Mandarin Chinese
Serving US Chinese-American business community
Portuguese
Brazilian-American and Portuguese-speaking market
Arabic
Arab-American market + Middle East-US business clients
Also supporting: Tagalog, Hindi, Korean, Vietnamese, Haitian Creole, and 25+ additional languages for specific US market segments. Contact us for full list.
North American Management. Global Delivery.
Corpshore’s New York and Toronto offices are your direct points of contact for all US engagements. Behind that North American presence sits a global delivery network that gives US companies access to world-class talent at a fraction of domestic costs:
New York, USA
US Corporate Office — Client management & business development
Toronto, Canada
Corporate HQ — Executive oversight & strategic management
Manila, Philippines
Primary delivery hub — Customer service & IT outsourcing
Bogotá, Colombia
Nearshore LatAm — Bilingual English-Spanish, US time zones
Santo Domingo, DR
Caribbean nearshore — Bilingual English-Spanish
Pakistan
Tech delivery — Software development & IT operations
London, UK
European operations office
With 20+ global locations and operations spanning North America, Latin America, Europe, Africa, and Asia, Corpshore delivers truly global capability with North American accountability on every US engagement.
Why US Companies Choose Corpshore
North American Accountability
Your account is managed from our New York and Toronto offices by professionals who understand US business culture, compliance requirements, and customer expectations. Not an overseas call centre — a North American partner with global delivery.
HIPAA & CCPA Compliant as Standard
All US client data is handled under HIPAA and CCPA-aligned protocols. We sign Business Associate Agreements for healthcare clients and maintain full compliance documentation. Available for audit upon request.
English-Spanish Bilingual Capability
With 40M+ Spanish speakers in the US, bilingual support isn’t optional for most US businesses. Corpshore’s Colombia and Dominican Republic operations deliver native-fluency English-Spanish BPO as a standard offering — not a premium add-on.
40-75% Cost Savings vs. US Hiring
Our clients consistently achieve 40-75% reduction in operational costs compared to equivalent US domestic hiring, without sacrificing service quality or compliance.
Scale from 1 to 300+ Staff
Whether you need a single virtual assistant or a 300-seat enterprise contact centre, Corpshore’s flexible staffing model scales with your business without lock-in contracts.
Ready to reduce your US operational costs by up to 75%?
Our New York and Toronto teams respond to all US inquiries within 6 hours.
Trusted by Leading US and Global Brands
Independently verified by Outsource Accelerator
The world’s #1 outsourcing marketplace with 400,000+ monthly visitors
Ranked #1 for BPO in New York
Corpshore is ranked #1 among the top BPO companies in New York by Outsource Accelerator. See our dedicated New York page.
Frequently Asked Questions.
BPO & Outsourcing for US Businesses
How much can US companies save by outsourcing with Corpshore?
US companies typically save 40-75% on operational and payroll costs by outsourcing with Corpshore compared to equivalent in-house US hiring. Customer service and back-office roles yield the highest savings at 60-75%, while specialized IT and AI roles deliver 35-55% savings while accessing global talent pools that are difficult to recruit domestically.
Is Corpshore HIPAA and CCPA compliant for US operations?
Yes. Corpshore Solutions maintains HIPAA compliance for all healthcare-related client operations and adheres to CCPA requirements for California-based clients. Our data governance frameworks are documented and auditable. We sign Business Associate Agreements (BAAs) for healthcare clients and provide compliance documentation upon request.
What US time zones does Corpshore cover?
Corpshore provides full coverage across all US time zones — Eastern, Central, Mountain, and Pacific. Our global delivery network operates 24/7, ensuring your US customers receive seamless support regardless of time zone. We staff dedicated shifts aligned precisely to your operating hours.
Does Corpshore serve small US businesses or only enterprise?
Corpshore serves US businesses of all sizes. Small business packages start from 1-2 dedicated staff members, ideal for startups and growing companies that need professional support without the overhead of full-time US hiring. Our enterprise programs scale to 300+ seat campaigns. Pricing is transparent and tailored to your volume.
What US industries does Corpshore specialise in?
Corpshore serves US businesses across financial services, healthcare, e-commerce and retail, technology and SaaS, legal services, real estate, telecommunications, media and publishing, and the public sector. Our New York corporate office gives us particular depth in financial services, media, and enterprise technology.
How does Corpshore compare to hiring a US-based BPO company?
Corpshore is headquartered in Toronto, Canada — meaning you get North American oversight, time zone alignment, and cultural familiarity combined with global delivery costs. Our Toronto and New York management teams provide direct accountability that purely offshore vendors cannot. Clients consistently report higher service quality and faster resolution times compared to offshore-only providers.
Does Corpshore provide bilingual English-Spanish support for US operations?
Yes. Corpshore provides fully bilingual English-Spanish BPO services for US businesses serving Hispanic customers. With operations in Colombia and the Dominican Republic, our Spanish-speaking teams deliver native-fluency customer service, telesales, and back-office support for the US Hispanic market. This is particularly valuable for businesses in Florida, Texas, California, and New York with significant Spanish-speaking customer bases.
Get Your Custom US Outsourcing Quote
Tell us about your US business needs and our New York and Toronto team will respond within 6 hours with a detailed cost proposal.
✔ Response within 6 hours ✔ No obligation ✔ HIPAA & CCPA compliant