Chatbots
Running a successful business requires ensuring the overhead expenses are optimized consistently. Most businesses however have not yet implemented all the necessary web-based technologies needed to optimize costs and sustain operations around the clock. One such effective technology that is currently gaining traction amongst most web-based, e-commerce businesses is chatbots. Essentially, a chatbot can be described as a programmed computer channel that interacts with humans via web and mobile based interfaces
Their seamless simulation of human behavior and language offer several benefits that will come in handy in your quest to move a portion or the entirely of your business operations nearshore/offshore. By implementing the use of chatbots on behalf of various corporate clients, Corpshore Solutions has been at the forefront of spearheading the integration of chatbots into many web and mobile focused business interfaces with notable benefits including.
Time Saved
Save money
Deploying chatbots inevitably becomes cheaper than increasing the number of human customer agents running your company’s customer support live chats. The cost of deploying a bespoke, highly optimized chatbot may or may not have some initial startup expenses. While that cost may seem somewhat steep, you will enjoy cost savings over the long haul after it has been deployed. Economies of scale in real action as your user traffic explodes, sales skyrocket and customer interaction & queries increase.
With an in-built chatbot that works 24/7, you no longer have to consider stringent labour laws, vacation time or sick days. With a chatbot, you don’t need to contribute any 401k payments either. What’s more, when well programmed, it less likely goes out of service and that means you don’t need to worry about extra expenses typically accorded to human agents