{"id":3728,"date":"2024-09-30T13:34:34","date_gmt":"2024-09-30T13:34:34","guid":{"rendered":"https:\/\/corpshore.solutions\/?page_id=3728"},"modified":"2024-09-30T13:41:51","modified_gmt":"2024-09-30T13:41:51","slug":"education-2","status":"publish","type":"page","link":"https:\/\/corpshore.solutions\/zh-hans\/education-2\/","title":{"rendered":"Education"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3728\" class=\"elementor elementor-3728\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1981d60 e-flex e-con-boxed e-con e-parent\" data-id=\"1981d60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2f55109 e-con-full e-flex e-con e-child\" data-id=\"2f55109\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3a191 ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"fc3a191\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"ui-e--highlighted-text\">\n            <span class=\"ui-e-headline-text elementor-repeater-item-2e93081 ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\">Education<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span><span class=\"ui-e-headline-text elementor-repeater-item-663fe45 ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\">Case Study 2<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span>        <\/h2>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-1e6d5518 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e6d5518\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-143cfe75\" data-id=\"143cfe75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0d76a7 ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"b0d76a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h3 class=\"ui-e--highlighted-text\">\n            <span class=\"ui-e-headline-text elementor-repeater-item-2f3e0e9\">24\/7 Student Support <\/span><span class=\"ui-e-headline-text elementor-repeater-item-2e93081 ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\">for a North American Online University<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span>        <\/h3>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1451e54 elementor-widget elementor-widget-image\" data-id=\"1451e54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"996\" height=\"664\" src=\"https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/happy-student-girl-young-girl-with-book-library_1150-17540.jpg\" class=\"attachment-large size-large wp-image-3717\" alt=\"\" srcset=\"https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/happy-student-girl-young-girl-with-book-library_1150-17540.jpg 996w, https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/happy-student-girl-young-girl-with-book-library_1150-17540-300x200.jpg 300w, https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/happy-student-girl-young-girl-with-book-library_1150-17540-768x512.jpg 768w, https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/happy-student-girl-young-girl-with-book-library_1150-17540-650x433.jpg 650w\" sizes=\"(max-width: 996px) 100vw, 996px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a48897 e-flex e-con-boxed e-con e-parent\" data-id=\"8a48897\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be52c3c bdt-content-position--left elementor-widget elementor-widget-bdt-fancy-list\" data-id=\"be52c3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-fancy-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-fancy-list\">\n            <ul class=\"bdt-list bdt-fancy-list-group\" class=\"bdt-fancy-list-icon\">\n                                    <li>\n                        <a class=\"bdt-fancy-list-wrap\" href=\"https:\/\/corpshore.solutions\/\/education\">                        <div class=\"bdt-flex flex-wrap\">\n                                                                                    <div class=\"bdt-fancy-list-content\">\n                                <h4 class=\"bdt-fancy-list-title\">\n                                    Case Study 1                                <\/h4>\n                                <p class=\"bdt-fancy-list-text\"> <\/p>\n                            <\/div>\n                                                    <\/div>\n                                                    <\/a>\n                                            <\/li>\n                            <\/ul>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c068822 bdt-content-position--left elementor-widget elementor-widget-bdt-fancy-list\" data-id=\"c068822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-fancy-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-fancy-list\">\n            <ul class=\"bdt-list bdt-fancy-list-group\" class=\"bdt-fancy-list-icon\">\n                                    <li>\n                        <a class=\"bdt-fancy-list-wrap\" href=\"#\">                        <div class=\"bdt-flex flex-wrap\">\n                                                                                    <div class=\"bdt-fancy-list-content\">\n                                <h4 class=\"bdt-fancy-list-title\">\n                                    Case Study 2                                <\/h4>\n                                <p class=\"bdt-fancy-list-text\"> <\/p>\n                            <\/div>\n                                                    <\/div>\n                                                    <\/a>\n                                            <\/li>\n                            <\/ul>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f264ba9 bdt-content-position--left elementor-widget elementor-widget-bdt-fancy-list\" data-id=\"f264ba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-fancy-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-fancy-list\">\n            <ul class=\"bdt-list bdt-fancy-list-group\" class=\"bdt-fancy-list-icon\">\n                                    <li>\n                        <a class=\"bdt-fancy-list-wrap\" href=\"https:\/\/corpshore.solutions\/\/education-3\">                        <div class=\"bdt-flex flex-wrap\">\n                                                                                    <div class=\"bdt-fancy-list-content\">\n                                <h4 class=\"bdt-fancy-list-title\">\n                                    Case Study 3                                <\/h4>\n                                <p class=\"bdt-fancy-list-text\"> <\/p>\n                            <\/div>\n                                                    <\/div>\n                                                    <\/a>\n                                            <\/li>\n                            <\/ul>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f211c25\" data-id=\"7f211c25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-394fa024 ui-e-connector-line-yes ui-e-icon-left ui-e-left elementor-align-left elementor-invisible elementor-widget elementor-widget-uicore-icon-list\" data-id=\"394fa024\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;400&quot;}\" data-widget_type=\"uicore-icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <ul>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <h3 class=\"ui-e-title\">\n                            Background                        <\/h3>\n                        <p class=\"ui-e-text\"> A North American online university offering degree programs to students worldwide was struggling to manage a growing volume of student inquiries. With students in different time zones, the university required 24\/7 support to handle technical issues, admissions questions, and general inquiries. The university\u2019s internal support team was overwhelmed, leading to delays in response times and student dissatisfaction. <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <h3 class=\"ui-e-title\">\n                            Objective                        <\/h3>\n                        <p class=\"ui-e-text\"> To provide 24\/7 customer and technical support for students enrolled in the online university, ensuring timely responses to inquiries, improving student satisfaction, and reducing the workload on the internal support team. <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <h3 class=\"ui-e-title\">\n                            Solution                        <\/h3>\n                        <p class=\"ui-e-text\"> Corpshore Solutions deployed a dedicated 24\/7 support team to manage all student inquiries, including admissions, technical issues, course registration, and academic counseling. The team provided multilingual support and was trained to handle a wide range of student issues, from troubleshooting the university\u2019s online learning platform to assisting with course selections. <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                    <\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-4f5aa6e2 elementor-section-full_width elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"4f5aa6e2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomOutUp&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63c2b266\" data-id=\"63c2b266\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-17891bff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17891bff\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-205b4c09\" data-id=\"205b4c09\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24ccb0d elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-invisible bdt-background-overlay-yes elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"24ccb0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:1100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-receipt\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h4 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tKey Features\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<ul><li aria-level=\"1\">24\/7 multilingual student support via phone, email, and live chat<\/li><li aria-level=\"1\">Technical support for the university\u2019s learning management system (LMS)<\/li><li aria-level=\"1\">Personalized academic counseling and course registration assistance<\/li><li aria-level=\"1\">Real-time tracking of student inquiries through integrated CRM<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-64246e05\" data-id=\"64246e05\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e4d7e98 elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-invisible bdt-background-overlay-yes elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"2e4d7e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:1300}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-stats-up\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h4 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tKPIs &amp; Metrics:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<ul><li aria-level=\"1\"><b>Response Time<\/b>: Reduced average response time for student inquiries from\u00a0<b>12 hours<\/b>\u00a0to\u00a0<b>2 hours<\/b><\/li><li aria-level=\"1\"><b>Student Satisfaction<\/b>: Increased student satisfaction with support services by\u00a0<b>25%<\/b><\/li><li aria-level=\"1\"><b>Ticket Resolution<\/b>: Resolved\u00a0<b>90%<\/b>\u00a0of student inquiries within the first contact<\/li><li aria-level=\"1\"><b>Support Team Workload<\/b>: Reduced internal support team workload by\u00a0<b>40%<\/b><\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-22141eb\" data-id=\"22141eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc59160 elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-invisible bdt-background-overlay-yes elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"bc59160\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:1100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-flag\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h4 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tOutcome\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p>The online university saw significant improvements in student satisfaction, with a\u00a0<b>25% increase<\/b>\u00a0in positive feedback regarding support services. The implementation of 24\/7 support allowed the university to manage the growing volume of inquiries without overwhelming its internal team. Student inquiries were resolved faster, with\u00a0<b>90%<\/b>\u00a0of issues handled during the first contact, contributing to improved retention rates.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Education Ca [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3728","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/corpshore.solutions\/zh-hans\/wp-json\/wp\/v2\/pages\/3728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/corpshore.solutions\/zh-hans\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/corpshore.solutions\/zh-hans\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/corpshore.solutions\/zh-hans\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/corpshore.solutions\/zh-hans\/wp-json\/wp\/v2\/comments?post=3728"}],"version-history":[{"count":6,"href":"https:\/\/corpshore.solutions\/zh-hans\/wp-json\/wp\/v2\/pages\/3728\/revisions"}],"predecessor-version":[{"id":3735,"href":"https:\/\/corpshore.solutions\/zh-hans\/wp-json\/wp\/v2\/pages\/3728\/revisions\/3735"}],"wp:attachment":[{"href":"https:\/\/corpshore.solutions\/zh-hans\/wp-json\/wp\/v2\/media?parent=3728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}