{"id":3816,"date":"2024-09-30T14:56:56","date_gmt":"2024-09-30T14:56:56","guid":{"rendered":"https:\/\/corpshore.solutions\/?page_id=3816"},"modified":"2024-09-30T15:01:52","modified_gmt":"2024-09-30T15:01:52","slug":"telecommunications-3","status":"publish","type":"page","link":"https:\/\/corpshore.solutions\/ru\/telecommunications-3\/","title":{"rendered":"Telecommunications"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3816\" class=\"elementor elementor-3816\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1981d60 e-flex e-con-boxed e-con e-parent\" data-id=\"1981d60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2f55109 e-con-full e-flex e-con e-child\" data-id=\"2f55109\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3a191 ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"fc3a191\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"ui-e--highlighted-text\">\n            <span class=\"ui-e-headline-text elementor-repeater-item-2e93081 ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\">Telecommunications<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span><span class=\"ui-e-headline-text elementor-repeater-item-663fe45 ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\">Case Study 3<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span>        <\/h2>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-1e6d5518 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e6d5518\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-143cfe75\" data-id=\"143cfe75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0d76a7 ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"b0d76a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h3 class=\"ui-e--highlighted-text\">\n            <span class=\"ui-e-headline-text elementor-repeater-item-2f3e0e9\"> Outsourcing Technical Support<\/span><span class=\"ui-e-headline-text elementor-repeater-item-2e93081 ui-e-headline-color\">\n\t\t\t\t\t\t\t\t\t<span class=\"whitespace\"><\/span>\n                                    <span>\n                                        <span class=\"ui-e-headline-text ui-e-headline-highlighted\"> for an Asian VoIP Provider<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span> <span class=\"whitespace\"> <\/span><\/span>        <\/h3>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1451e54 elementor-widget elementor-widget-image\" data-id=\"1451e54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"996\" height=\"640\" src=\"https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/communication-towers-background-with-editable-text-view-cellular-towers-with-spreading-radio-wave-signal-vector-illustration_1284-79217.jpg\" class=\"attachment-large size-large wp-image-3805\" alt=\"\" srcset=\"https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/communication-towers-background-with-editable-text-view-cellular-towers-with-spreading-radio-wave-signal-vector-illustration_1284-79217.jpg 996w, https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/communication-towers-background-with-editable-text-view-cellular-towers-with-spreading-radio-wave-signal-vector-illustration_1284-79217-300x193.jpg 300w, https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/communication-towers-background-with-editable-text-view-cellular-towers-with-spreading-radio-wave-signal-vector-illustration_1284-79217-768x493.jpg 768w, https:\/\/corpshore.solutions\/wp-content\/uploads\/2024\/09\/communication-towers-background-with-editable-text-view-cellular-towers-with-spreading-radio-wave-signal-vector-illustration_1284-79217-650x418.jpg 650w\" sizes=\"(max-width: 996px) 100vw, 996px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a48897 e-flex e-con-boxed e-con e-parent\" data-id=\"8a48897\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be52c3c bdt-content-position--left elementor-widget elementor-widget-bdt-fancy-list\" data-id=\"be52c3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-fancy-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-fancy-list\">\n            <ul class=\"bdt-list bdt-fancy-list-group\" class=\"bdt-fancy-list-icon\">\n                                    <li>\n                        <a class=\"bdt-fancy-list-wrap\" href=\"https:\/\/corpshore.solutions\/\/telecommunications\">                        <div class=\"bdt-flex flex-wrap\">\n                                                                                    <div class=\"bdt-fancy-list-content\">\n                                <h4 class=\"bdt-fancy-list-title\">\n                                    Case Study 1                                <\/h4>\n                                <p class=\"bdt-fancy-list-text\"> <\/p>\n                            <\/div>\n                                                    <\/div>\n                                                    <\/a>\n                                            <\/li>\n                            <\/ul>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93e8f44 bdt-content-position--left elementor-widget elementor-widget-bdt-fancy-list\" data-id=\"93e8f44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-fancy-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-fancy-list\">\n            <ul class=\"bdt-list bdt-fancy-list-group\" class=\"bdt-fancy-list-icon\">\n                                    <li>\n                        <a class=\"bdt-fancy-list-wrap\" href=\"https:\/\/corpshore.solutions\/\/telecommunications-2\">                        <div class=\"bdt-flex flex-wrap\">\n                                                                                    <div class=\"bdt-fancy-list-content\">\n                                <h4 class=\"bdt-fancy-list-title\">\n                                    Case Study 2                                <\/h4>\n                                <p class=\"bdt-fancy-list-text\"> <\/p>\n                            <\/div>\n                                                    <\/div>\n                                                    <\/a>\n                                            <\/li>\n                            <\/ul>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c068822 bdt-content-position--left elementor-widget elementor-widget-bdt-fancy-list\" data-id=\"c068822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-fancy-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-fancy-list\">\n            <ul class=\"bdt-list bdt-fancy-list-group\" class=\"bdt-fancy-list-icon\">\n                                    <li>\n                        <a class=\"bdt-fancy-list-wrap\" href=\"#\">                        <div class=\"bdt-flex flex-wrap\">\n                                                                                    <div class=\"bdt-fancy-list-content\">\n                                <h4 class=\"bdt-fancy-list-title\">\n                                    Case Study 3                                <\/h4>\n                                <p class=\"bdt-fancy-list-text\"> <\/p>\n                            <\/div>\n                                                    <\/div>\n                                                    <\/a>\n                                            <\/li>\n                            <\/ul>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f211c25\" data-id=\"7f211c25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-394fa024 ui-e-connector-line-yes ui-e-icon-left ui-e-left elementor-align-left elementor-invisible elementor-widget elementor-widget-uicore-icon-list\" data-id=\"394fa024\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:&quot;400&quot;}\" data-widget_type=\"uicore-icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <ul>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <h3 class=\"ui-e-title\">\n                            Background                        <\/h3>\n                        <p class=\"ui-e-text\"> An Asian VoIP (Voice over Internet Protocol) provider was struggling to manage technical support for its growing customer base. The company\u2019s internal team could not handle the increasing volume of support requests, particularly for complex issues related to call quality, connectivity, and software integration. <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <h3 class=\"ui-e-title\">\n                            Objective                        <\/h3>\n                        <p class=\"ui-e-text\"> To outsource technical support operations, ensuring faster response times and high-quality service for customers experiencing technical issues, while reducing the workload on the internal team. <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                            <li >\n\n                    <div class=\"ui-e-wrap\">\n                    \n                    \n                    <div class=\"ui-e-content\">\n                        <h3 class=\"ui-e-title\">\n                            Solution                        <\/h3>\n                        <p class=\"ui-e-text\"> Corpshore Solutions provided a dedicated technical support team trained specifically in VoIP technology. The team managed all inbound technical support inquiries, including troubleshooting call quality issues, resolving connectivity problems, and assisting customers with integrating the VoIP service with third-party applications. Advanced CRM tools were implemented to track issue resolution and ensure follow-up on escalated cases. <\/p>\n                    <\/div>\n\n                                            <div class=\"ui-e-icon\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/div>\n                    \n                    <\/div>\n                <\/li>\n                    <\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-4f5aa6e2 elementor-section-full_width elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"4f5aa6e2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomOutUp&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63c2b266\" data-id=\"63c2b266\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-17891bff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17891bff\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-205b4c09\" data-id=\"205b4c09\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24ccb0d elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-invisible bdt-background-overlay-yes elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"24ccb0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:1100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-receipt\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h4 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tKey Features\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<ul><li aria-level=\"1\">Specialized technical support team for VoIP technology<\/li><li aria-level=\"1\">CRM integration for issue tracking and follow-up<\/li><li aria-level=\"1\">Troubleshooting for connectivity, call quality, and integration issues<\/li><li aria-level=\"1\">24\/7 technical support via phone, chat, and email<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-64246e05\" data-id=\"64246e05\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e4d7e98 elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-invisible bdt-background-overlay-yes elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"2e4d7e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:1300}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-stats-up\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h4 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tKPIs &amp; Metrics:\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<ul><li aria-level=\"1\"><b>Resolution Time<\/b>: Reduced average resolution time for technical issues by\u00a0<b>40%<\/b><\/li><li aria-level=\"1\"><b>Customer Satisfaction<\/b>: Increased customer satisfaction by\u00a0<b>30%<\/b>\u00a0due to faster and more efficient support<\/li><li aria-level=\"1\"><b>Ticket Escalation Rate<\/b>: Reduced ticket escalation rate by\u00a0<b>25%<\/b>\u00a0through effective first-line resolution<\/li><li aria-level=\"1\"><b>Support Team Workload<\/b>: Decreased internal team workload by\u00a0<b>50%<\/b>, allowing them to focus on product development<\/li><\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-22141eb\" data-id=\"22141eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc59160 elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-invisible bdt-background-overlay-yes elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"bc59160\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:1100}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-flag\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h4 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tOutcome\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p>The VoIP provider experienced a\u00a0<b>40% reduction<\/b>\u00a0in issue resolution times and a\u00a0<b>30% improvement<\/b>\u00a0in customer satisfaction. Corpshore\u2019s dedicated technical support team handled the increasing volume of inquiries efficiently, allowing the internal team to reduce their workload by\u00a0<b>50%<\/b>\u00a0and focus on core business functions.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Telecommunications Case Study 3 Outsourcing Technical Support for an Asian VoIP Provider [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3816","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/corpshore.solutions\/ru\/wp-json\/wp\/v2\/pages\/3816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/corpshore.solutions\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/corpshore.solutions\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/corpshore.solutions\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/corpshore.solutions\/ru\/wp-json\/wp\/v2\/comments?post=3816"}],"version-history":[{"count":4,"href":"https:\/\/corpshore.solutions\/ru\/wp-json\/wp\/v2\/pages\/3816\/revisions"}],"predecessor-version":[{"id":3820,"href":"https:\/\/corpshore.solutions\/ru\/wp-json\/wp\/v2\/pages\/3816\/revisions\/3820"}],"wp:attachment":[{"href":"https:\/\/corpshore.solutions\/ru\/wp-json\/wp\/v2\/media?parent=3816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}